Should You Create a Product Yet? Here’s How to Know for Sure

by Dr. Rachna Jain | Jan 26, 2015 | Monetization and Offers

As a business owner, there comes a point when the idea of product creation becomes tempting. Maybe you want to make more money, scale your reach, serve more people - or all of the above. But before you dive headfirst into creating an online course, workbook, or eBook, let’s talk about when it’s actually the right time to turn your services into products.

(Product creation for service-based businesses isn't just about the idea, it’s about timing, strategy, and sustainability.)

Why You Shouldn’t Productize Too Soon

I often recommend waiting to create products until your business is more established and you’ve built a community that wants what you offer. Here’s why:

1. Products can undercut your core services.
Let’s say you’ve built a solid $1,000 branding service. If you turn that into a $20 book too soon, most people will buy the book instead of hiring you. They might misuse your method, get lackluster results, and wrongly assume your entire system doesn’t work. Suddenly, your authority - and income- take a hit.

2. No audience = no sales.
Creating a product with no one to sell it to? That’s a fast track to frustration. You’ll have a shiny PDF and no purchases. The hours you spent on creation could have been better used marketing your services, building relationships, or testing your idea live.

Products Are Bonus Income, Not a Business Model (Yet)

Unless you’re building a full-time product-based business, product income tends to be extra, not your main source of revenue. Digital product strategy works best when it layers on top of an already-viable service-based business. Stability first, then scale.

If you’ve already built a steady income, congrats - you’ve earned the right to expand. Now let’s talk about how to do it well.

What Products Should You Create?

Once the timing is right, here’s how to build products that actually sell - and support your expert brand.

Know Your Audience Deeply

Product creation starts with audience research. What are your ideal clients dreaming about? Struggling with? Celebrating? If you don’t know what drives them, you won’t be able to build something they’re eager to buy.

Define 3–4 Clear Pain Points

Look for the problems your clients mention over and over. Find the patterns. These recurring pain points are where your expertise meets real demand.

Find High-Demand, Low-Supply Gaps

Research your niche. What’s missing? What needs to be said more clearly? Where are people confused or underserved? This is your opportunity to create something that stands out.

Price According to Capacity

Part of knowing your audience is knowing what they can afford. Don’t overbuild an expensive multimedia course if your audience prefers fast, accessible solutions. Right-sized ambition matters, create products that stretch you, not splinter you.

Build a Product Funnel, Not a Product Pile

Your first product should be the minimum viable offering - a simple, functional way to test your idea. Start small: a checklist, a low-cost PDF, a paid webinar. Then, build upward. Think: freebie → low-cost product → course or membership → premium service.

And keep it focused. Too many products in too many directions? That’s confusing for your audience. Every product should build momentum and deepen trust.

Tie Your Product Strategy to the Right Business Stage

Want to know if now is the time to create a product? If you’re still trying to stabilize your income, the answer might be: not yet. And that’s not a failure, it’s strategy.

Before you create, read my microbook, The Right Order: Building Your Business from Profit to Purpose. It’s your guide to sustainable growth and steady income, so your products become amplifiers, not lifeboats.

You don’t need to prove your worth with a dozen digital offers. Product creation is powerful when it’s done with purpose and rooted in reality.

Let your income lead, then let your products follow.

N.B. This post revised in 2025 for relevance.

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Dr. Rachna Jain
Writer and thinker on leadership and sustainable business.

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