Does Your Business Have True Fans?

Does your business have true fans? True fans is a term I learned from Kevin Kelly , who uses this model to describe people who not only follow you, but also buy from you. For many, this is the missing link in social media- where they have a lot of friends, fans, or...
Create Delight

Create Delight

Delight occupies a space all it’s own. It fills the space and distance between you and your customer- and makes you both feel energized and connected. It may seem obvious, but one of the best ways to stand out in a crowded marketplace is by giving people more...