by Dr. Rachna Jain | Public Relations
When you’re in business long enough, you’re bound to have someone react negatively to something that you do. They might put a nasty comment on one of your books on Amazon, they may put a comment on a Facebook advertisement, or they might even give you a bad rating on...
by Dr. Rachna Jain | Public Relations
In building your service based business, your reputation is important. It used to be that your reputation was just between you and your local customers or clients. Now, though, even if you have a mostly offline business, there is still a chance that you will receive...