by Dr. Rachna Jain | Business Coaching
Last week, I was speaking to a group of entrepreneurs on the topic of evergreen lead generation. I was sharing my process for creating content for my business, and how I keep myself on schedule with my marketing activities. This, surprisingly, was a topic of great...
by Dr. Rachna Jain | Conversion Optimization
I have some of the smartest clients in the world. Yes. Seriously. These are people who are completely brilliant at what they do- they are often very well known, and have communities numbering in the thousands. Yet, even these very well known brilliant people have... by Dr. Rachna Jain | Business Coaching
Dealing with an angry customer is never pleasant. When a customer is angry, we can feel like we’ve done something wrong, or that we’ve somehow failed. This is in relationship to the stress we feel around interacting with that customer to try and make...