Dealing with angry customers, part II
In keeping with our client management theme, let’s look at some ways you can deal effectively with angry customers. We already talked about the importance of acceptance. The second step is to find a way to show your customer that you understand. You can use the...Dealing with angry customers, part I
In keeping with our client management theme, let’s look at some ways you can deal effectively with angry customers. First, you have to accept that you can’t please everyone. I know, this is easier to say than do, but it really is the first step to moving...Increase Your Revenue
Get Your Copy of My Book!
Preferred Partners
